Skip to content

Buying Scale, Keeping Culture

As Consolidation Accelerates In Wealth Management, Closing Deals May Be Easier Than Integrating Firms And Business Cultures

Buying Scale, Keeping Culture
Published:

Wealth management M&A has moved well beyond the question of whether consolidation will continue. The market’s momentum now looks structural, with DeVoe & Company reporting 322 RIA M&A deals for 2025, calling it a “‘new normal’ for M&A velocity.”

According to DeVoe, consolidators backed by private equity funding “have amplified their outreach.” That pace has kept attention fixed on valuations, financing and strategic fit. But another issue is moving closer to the center of the conversation: integration. Serial acquirors often have repeatable playbooks for closing deals, but that doesn’t mean they have everything sorted out for the post-transaction phase.

To understand what is needed for successful integration, WSR asked industry executives and consultants where cultural friction tends to persist, what really needs integration and what sellers should know before signing.

Where Friction Usually Lingers

Some of the most persistent differences after a transaction are the operating assumptions that shaped each firm long before the deal. David Reynolds, Partner at Berkshire Global Advisors, said those differences often begin with the client service and sourcing models. “Ensuring these models are aligned is critical to successful integration between the firms.”

Tammy Robbins, Executive Vice President & Chief Business Development Officer, Cambridge Investment Research

“Cultural differences often show up in how decisions get made, how teams are led, and how clients are served,” said Tammy Robbins, Executive Vice President and Chief Business Development Officer of Cambridge Investment Research. In her view, the task is to identify those differences early, then decide where consistency is truly necessary “for scale and long-term success.”

Jeff Nash, CEO, Bridgemark Strategies



Jeff Nash, CEO of Bridgemark Strategies, said even buyers that share a broad planning-oriented mindset can still run into lingering differences tied to geography, client composition and service design. “A parent firm is going to try and integrate, then assimilate, and there can be lingering challenges to this approach,” he said, “especially if the original deal was favored by financials over feel and fit.”

The Non-Negotiables, And What Can Stay Different

While some experts say that differences can persist, most see foundational areas that must be aligned.

For Robbins, the essentials are straightforward. “Shared values, client focus, and accountability need to line up,” she said. She added that “branding, legacy systems, or day-to-day rhythms” can remain distinct if they do not impair the client experience or interfere with the firm’s strategic priorities.

Greg Gessert, Chief Corporate Development Officer, VestGen Wealth Partners

Greg Gessert, Chief Corporate Development Officer at VestGen Wealth Partners, explained his firm’s approach: “VestGen needs to eliminate any us-versus-them mentality between our existing teams and the teams that choose to partner with us.” He added that social and organizational integration is not a secondary consideration but a prerequisite.

Reynolds argued that the answer also depends on the buyer’s structure. “Cultural integration / assimilation is critical for any successful transaction in which firms are melding together,” he said. But he added that in a “multi-boutique structure,” firms can often retain more of their own identity.

Searching For The ‘Best’ Model

Some experts don’t see a “best” acquisition model but instead think full integration and lighter-touch partnership models can both succeed.

“There is no one-size-fits-all approach,” Robbins said. “Partnership and full integration can both work. What matters most is clarity around expectations, governance, and decision-making.” In her view, culture “plays a big role in whether the strategy moves things forward or gets in the way.”

David Reynolds, Partner, Berkshire Global Advisors

Reynolds also emphasized fit over formula. “Different sellers have different objectives and motivations, so it is important to find a partner whose acquisition model aligns most closely with those objectives and motivations,” he said. Some sellers want autonomy and selective support, he noted, while others want the benefits of being folded more completely into a larger platform.

Nash said the current market itself offers evidence that there is no single blueprint. “What’s interesting is buyers that are on all extremes of the integration spectrum are having some significant success,” he said. Sellers must understand those differences in advance and choose accordingly. “It’s critical to ensure you have clear goals in what your firm is trying to achieve to pick the right partner when considering selling.”

The Surprises That Surface After Closing

Even in well-vetted deals, culture can still reveal itself in unexpected ways after the papers are signed. At times it creates problems, and at times positive surprises.

“One big surprise is how much informal behavior, like communication styles or meeting habits, affects engagement,” Robbins said. She also noted that “bringing teams together often sparks fresh ideas.” In her experience, trouble tends to appear when assumptions go unspoken before close.

Josh Harris, President, M&A, Coldstream

Nash has seen both ends of the spectrum. “I’ve seen advisors who haven’t fully integrated into the firm,” he said. “I’ve met advisors who have wanted to leave their firm after being sold because of a bad cultural fit.” But he has also seen firms create new internal career paths for acquired staff, including leadership opportunities that may not have existed before the transaction.

Josh Harris, President of M&A at Coldstream, gave an example of how positive surprises can spread through an organization. “We’ve experienced positive examples of new cultures,” he said, pointing to a merger partner’s Bike to Work month tradition, which Coldstream later adopted more broadly.

What Changes With Private Equity

The experts were not uniform in how much weight they placed on private equity itself as influencing culture.

When asked whether capital backing creates additional cultural considerations, Robbins agreed. “Capital backing often brings more emphasis on performance, governance, and execution.” She recommended those expectations be communicated clearly so teams understand “how decisions are made and how success is measured.”

Reynolds said, “We rarely see sponsor-backed firms be required to interact with the sponsor’s other portfolio companies.” But he does see an impact in strategic focus, noting that firms can become “hyper focused on organic growth and potentially very aggressive in pursuing inorganic partnerships.”

Harris sees a conflict: “With a private equity backer, there is an inherent potential conflict in what is most important to a company,” he said. “Is culture or profit more important?” His answer: “We believe it’s always culture, so we do everything we can to protect that.”

What Sellers Need To Know Before Signing

Due diligence on cultural aspects should not be treated as an afterthought to financial outcomes, according to the experts. Sellers need to understand what life inside the new organization will actually feel like.

Gessert said sellers should look past what buyers say in management presentations and evaluate how they behave. “It’s not just what your potential partner says, but what they do and how they conduct themselves,” he said. “Far too often, a buyer will say the right thing as it pertains to culture, but their behavior doesn’t reinforce it.”

Harris advocated direct meetings at all levels. “A seller should make sure to meet and learn from many in an organization rather than just the deal makers,” he said. The point, he added, is to understand the day-to-day reality of joining the firm, not just the transaction narrative presented in negotiations.

For Nash, cultural fit belongs at the top of the seller’s diligence process. “This is by far the most important aspect of due diligence when shopping and comparing firms,” he said. Sellers planning to remain for years after a deal, rather than exit quickly, have even more reason to start there.

Julius Buchanan, Editor in Chief of Wealth Solutions Report, can be reached at julius.buchanan@wealthsolutionsreport.com.

Julius Buchanan

Julius Buchanan

Julius Buchanan is editor-in-chief of Wealth Solutions Report, covering wealth trends and leaders. He brings experience as a lawyer at Latham & Watkins and Davis Polk, Director at Citi Private Bank, and policymaker at Singapore's Monetary Authority.

All articles

More in Capital Connections

See all

More from Julius Buchanan

See all

From our partners