Humanity Labs announced Wednesday that Dimple Shah has joined the AI startup in the newly created position of Managing Director, Wealth.
Shah, who left Osaic early this month after serving as an executive there for the past four years, will focus on partnering with RIAs, independent broker-dealers and wealth management enterprises to provide them with Humanity Labs’s AI-powered digital workforce service to expand their operating capabilities by creating more capacity in the back, middle and front office, the startup said.
Shah will work with the firm’s engagement team to expand partner relationships and help firms find opportunities to use its AI workforce for operations, client service and growth, the firm said.
She has over 25 years of wealth management industry experience. At Osaic, she served as EVP, Advisor Growth and Platform Solutions since August 2024, and as EVP, Head of Corporate Strategy, since April 2022, according to her LinkedIn profile.
Before Osaic, from 2019 to 2022, she served as Managing Principal and Senior Strategy Advisor at Cielo Advisors, a San Diego-based independent consultancy she started that provided corporate strategy advice to financial services, wealth management and management consulting firms.
She also was EVP, Head of Corporate Strategy at LPL Financial from 2014 to 2019.
Wealth Solutions Report named Shah as Strategy Executive of the Year for our Pathfinder Awards – Top Women Industry Leaders of 2024, coinciding with Women’s History Month.
Humanity Labs said its AI workforce managed service model helps firms with client onboarding, account opening, compliance review, client reporting, meeting preparation, billing, alternative investment operations and M&A support.
“Humanity Labs is solving one of the most important opportunities facing wealth companies today: How firms can leverage AI to transform their operating model,” Shah said in the news release.
She added, “Advisors and client-facing teams want to spend more time on personal relationships and strategy, but too often they are consumed by manual processes, fragmented systems and repetitive tasks. Humanity Labs has built an AI Workforce that delivers done work in the systems firms already use. I’m excited to help wealth management firms unlock a more human and more scalable model.”
“Wealth management firms do not need more technology for technology’s sake,” according to Andrei Pop, Founder and CEO of Humanity Labs. “They need practical ways to create capacity, reduce complexity and help their people spend more time on the work that drives client trust and business growth.”
“Dimple understands the opportunity, and she has led strategic growth across some of the industry’s largest platforms. Her experience and expertise will be critical as we bring AI Workforce solutions to the wealth management industry.”
Wealth management firms that are clients of Humanity Labs together oversee more than $750 billion in client assets, it said. Humanity Labs is backed by venture firms including Google Ventures and Vestigo Ventures.
Since its official launch in October, Humanity Labs customers have included Mariner Wealth Advisors, Seattle-based RIA Freestone Capital Management and Clearwater, Florida-based RIA Indivisible Partners, a Humanity Labs spokesperson told WSR.
Jeff Berman, Contributing Editor and Reporter at Wealth Solutions Report, can be reached at jeff.berman@wealthsolutionsreport.com.
